WELCOME BONUS
Get up to $1600
Wager: 70x
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  • Fast withdrawals
  • Generous welcome bonus package
  • Excellent loyalty scheme
Jackpot City Casino
Bonus: Get up to $1600

Jackpot City Casino Review

In our Jackpot City review, we will take an honest look at all of the various features and functionalities of this popular online casino, which was established way back in 1998. From the initial sign up bonus, through to the exceptional customer service, via the casino’s license and security information. We will discuss everything about the casino – whether good or bad.

Jackpot City at a Glance

Casino logo
Accept players from Canada
Customer Service
Support Support Support
The Casino
The casino
Casino Name
Jackpot City Casino
Website
jackpotcity.com
License /
Jurisdiction
MGA + 1 more Kahnawake
The Games
The casino
Number of Games
91
Software
Ainsworth, Amatic, Aristocrat, Ash Gaming + 62 more Atronic, Bally, Bally Wulff, Barcrest, Betdigital, Betsense, Betsoft, Big Time Gaming, Blueprint Gaming, Booming Games, Cadillac Jack, Casino Technology, EGT, Endorphina, Everi, Fremantle Media, FUGASO, GameArt, Gamesys, Genesis Gaming, High 5 Games, IGT, Inspired Gaming, Iron Dog Studio, iSoftBet, Konami, Lightning Box Games, Merkur, Microgaming, MultiSlot, Nektan, NetEnt, NextGen Gaming, Novomatic, OMI Gaming, PlaynGo, Playson, Playtech, Pragmatic Play, Rabcat, Realtime Gaming, Saucify, Side City Studios, Sigma Gaming, Skywind, Spade Gaming, Spieldev, Spielo Games, Spigo, Spin Games, Spinmatic, Stake Logic, Synot Games Slots, Thunderkick, Tom Horn Gaming, Video Poker, Wazdan, WMS, Yggdrasil, Table Games, Playn Go, Shuffle Master
Compatible Devices
iPhone, iPad, Windows + 2 more Android Phone, Android Tablet
The Money
The casino
Banking Options
VISA, Master Card, Neteller, Skrill + 13 more Trustly, Paysafecard, Clickandbuy, eCheck, Ezipay, Instadebit, Interac, Maestro, Poli, Postepay, Qiwi, Ukash, Eco
Currencies
Supported
€, $, CA$ + 5 more £, Nkr, Skr, AU$, Dkr
Top Game Providers
Ainsworth
Amatic
Aristocrat
Ash Gaming
Atronic
Bally
+ 60 more
Bally Wulff
Barcrest
Betdigital
Betsense
Betsoft
Big Time Gaming
Blueprint Gaming
Booming Games
Cadillac Jack
Casino Technology
EGT
Endorphina
Everi
Fremantle Media
FUGASO
GameArt
Gamesys
Genesis Gaming
High 5 Games
IGT
Inspired Gaming
Iron Dog Studio
iSoftBet
Konami
Lightning Box Games
Merkur
Microgaming
MultiSlot
Nektan
NetEnt
NextGen Gaming
Novomatic
OMI Gaming
PlaynGo
Playson
Playtech
Pragmatic Play
Rabcat
Realtime Gaming
Saucify
Side City Studios
Sigma Gaming
Skywind
Spade Gaming
Spieldev
Spielo Games
Spigo
Spin Games
Spinmatic
Stake Logic
Synot Games Slots
Thunderkick
Tom Horn Gaming
Video Poker
Wazdan
WMS
Yggdrasil
Table Games
Playn Go
Shuffle Master
Popular Banking Options
Payments
Payments
Payments
Payments
Payments
Payments
+ 7 more
Payments
Payments
Payments
Payments
Payments
Payments
Payments
Supported Languages
Bulgarian
English
Finnish
French
Japanese
Polish
+ 4 more
Portuguese
Russian
Swedish
Norwegian
Supported Currencies
$
CA$
£
Nkr
Skr
+ 2 more
AU$
Dkr

How To Register at Jackpot City Casino

Creating a new account with Jackpot City Casino couldn’t be easier. Here’s what you need to do:

Sign Up

Hit the orange “sign up” button towards the top of the site .

Fill Up

Complete the form with your personal details, such as date of birth, username and password.

Terms

Acknowledge the terms and conditions and that you are of legal age to gamble.

Deposit

You’re done! You will be automatically logged into your account and ready to make a deposit.

Security and License Information

Jackpot City Casino is properly regulated and licensed by the Malta Gaming Authority (license number: MGA/B2C/145/2007). As an MGA licensed online casino, you can be assured that the online casino is fair, safe and operating the highest of social responsibility and security checks.

The last decade has seen Malta emerge as the undisputed frontrunner in the regulation of the online Gaming industry. (1)

KPMG.com

In addition to the MGA license, Jackpot City also has accreditation from the Kahnawake Gaming Commission of Canada. And as if the two gaming licenses were not enough, the Jackpot City casino software is certified by eCOGRA, a globally respected auditing and testing body. The eCOGRA certifications are proudly displayed on the site, proving the following about Jackpot City Casino:

  • The games are fair
  • The casino operator functions honestly and behaves responsibly
  • The casino’s players are protected and their monetary deposits are safe

Jackpot City Casino does not accepted players from the following restricted territories: Afghanistan, Australia, Andorra, Austria, Belgium, China, the Czech Republic, Denmark, France & Outlying Territories, Germany, Hong Kong, Hungary, Iran, Israel, Italy, Myanmar, North Korea, the Philippines, Portugal, Romania, Serbia, Singapore, Slovakia, Slovenia, South Africa, Spain, Sweden, Switzerland, USA & Outlying Territories, Taiwan, Turkey and the United Kingdom

Jackpot City Casino Bonuses and Rewards

One of the most enticing features about Jackpot City Casino is undoubtedly the generous welcome bonus. New players are entitled to as much as $1,600 by way of a welcome offer, spread equally across their first four deposits. It is a 100% match deposit bonus, so whatever you deposit in real money, Jackpot City will match that amount with a bonus!

In order to make the most out of this extremely generous casino bonus, new players must ensure that they make four deposits of up to $400. 

Latest Jackpot City Casino Bonuses & Promotions

Bonus Type
Amount
Match
Playthrough
1st Deposit
$400
100%
70x
2nd Deposit
$400
100%
70x
3rd Deposit
$400
100%
70x
4th Deposit
$400
100%
70x

Jackpot City No Deposit Bonus Rewards

Another big positive we found during this Jackpot City review is the wide range of regular rewards on offer. For instance, once you have completed the welcome offer, you will be entitled to spin the Bonus Wheel. You can do so once every four hours and with each spin, you’ll have a chance to collect prizes, including:

  • Free Spins – Play popular slots games for free and win money
  • Loyalty Points – Rack up loyalty points to help you 
  • Bonus Credits – Jackpot City will add bonus funds to your account
  • Fast Forward – No prize for this, but you can spin again without needing to wait for four hours

Jackpot City Loyalty Program

The loyalty program definitely deserves a strong mention in this Jackpot City review. Earn loyalty points for every $1 you spend in real money and climb the status ladder. As you collect the loyalty points, you can redeem them for prizes such as free spins or bonus funds. And the higher up the ladder you climb, the easier it becomes to earn more reward points, since you’ll be credited with a bonus for each level.

  • Bronze – 0% bonus
  • Silver – 3% bonus
  • Gold – 6% bonus
  • Platinum – 8% bonus
  • Diamond – 12% bonus
  • Prive – 15% bonus 

In addition to earning loyalty points more quickly, the higher rungs of the VIP ladder also unlock more bonuses for loyal players. The higher the level, the greater the reward on your daily specials.

Software and Games

What kind of a review would this be if we failed to look at the wide selection of games on offer at Jackpot City? The site offers a wide variety of games from several reputable software providers, including industry big hitters such as Microgaming and Evolution Gaming. 

In fact, there are more than 600 different games to discover at Jackpot City Casino. 

In addition to the usual casino table games that one might expect, such as craps, roulette and blackjack, there is also a full live dealer suite, plus a large selection of video slots.

Jackpot City Slots

With more than 400 slots to choose from, the Jackpot City Casino slots offering is certainly a comprehensive one. Several of the most popular slots on offer feature progressive jackpots, where the biggest payout can be well in excess of a million dollars. Supplied by industry leading casino games provider Microgaming, the slots library at Jackpot City includes well known and popular classics such as:

  • Break Da Bank
  • Retro Reels
  • Thunderstruck
  • Mega Moolah
  • Juicy Joker
  • Cash Splash

In addition to the huge selection of Jackpot City slots games on offer, it’s also worth noting that you can take part in slots tournaments too. You may enter a tournament at no additional cost, just as long as you are a regular, real money player during the tournament period. The tournament itself doesn’t use up your real money balance, since you are allocated tournament credits that must be used within a fixed period of time. 

Microgaming Slots

Slots tournaments are great fun and provide a social element to what are normally seen as solo casino games. As you collect payouts throughout the slots tournament, your name will climb higher up the leaderboard. Competing against lots of players from all over the world provides your play with an extra edge and will most definitely enhance your enjoyment of the Jackpot City slots games.

Live Dealer Games

Evolution Gaming is one of the biggest and best known live dealer providers in the industry. They are known for their innovative products, presented in high definition, by skilled and friendly dealers and presenters. Evolution provide the bulk of the Jackpot City Casino live product, which explains why it is so good.

Evolution pioneered the product category and is globally considered to have the leading live dealer products. (2)

The remaining few live games at Jackpot City are provided by Ezugi. In total, the Jackpot City live dealer product is comprised of 37 different games, the bulk of which are casino classics like roulette or blackjack. But there are some more exotic live games to be found at Jackpot City, including the likes of:

  • Fortune Finder
  • Football Studio
  • Crazy Time
  • Dragon Tiger
  • Money Wheel
  • Monopoly Live

Jackpot City Casino User Experience

The Jackpot City casino playing user experience is generally a good one. New players will find the site easy to navigate and the game loading times are on par with most other online casinos. Whenever a new game is launched, players can try the game in demo mode, which is a great way to learn the game without needing to risk real money. There are lots of little touches like this, designed to improve the Jackpot City customer experience.

The one downside of the Jackpot City Casino site is the colour scheme, which is a little ugly. For example, if you try to read any of the site information pages, such as the FAQ, About Us page or the Contact Form, you may find it difficult due to the choice of clashing colours. The general theme of purple on black through the actual casino is not quite as harsh, at least.

Jackpot City Mobile Casino Experience

Playing on the Jackpot City mobile casino is a thoroughly enjoyable experience. Although there is no mobile app to download, the website is fully responsive. In other words, there is no noticeable difference between playing on your phone or tablet device, than when playing on a desktop computer. That’s because the site is completely optimized for any Android, iOS or Windows Phone device, so the games and navigation menus will automatically fit to your smaller screen size without any loss of quality. The casino game selection remains just as wide when playing at Jackpot City Casino on your mobile phone.

Payment Methods at Jackpot City

No casino site review would be complete without consideration of the payment methods on offer to players, and Jackpot City is no exception. As you would expect from an international online casino site, all of the major deposit and withdrawal options are available for players to take advantage of. Trusted and secure methods such as Visa and Mastercard are present, meaning that players are able to use their credit or debit cards to play. But if you prefer e-wallets, the usual suspects such as Neteller and Skrill are also to be found on site.

  • Visa
  • Visa Electron
  • Mastercard
  • Skrill
  • Neteller
  • Trustly
  • Interac
  • iDebit

Jackpot City Casino Deposits and Withdrawals

The minimum amount required to make a deposit to your Jackpot City account is $10. Your money will be in your account and available to play instantly with the vast majority of deposit methods. Though obviously, certain payment methods such as bank transfers can take time to process.

The minimum amount required to make a withdrawal is also $10. Jackpot City withdrawal times vary depending on which payment method you use, but are generally very good. If you are lucky enough to win and wish to withdraw your funds, the withdrawal will be processed within 24 to 48 hours. The funds will hit your account anywhere between 2 and 6 days for most payment methods. Here are some of the faster withdrawal methods found at Jackpot City:

Payment Method
Payout Speed
1 to 2 days
1 to 2 days
1 to 2 days
2 to 6 days
2 to 6 days
2 to 6 days

Customer Support at Jackpot City Casino

In the process of compiling this Jackpot City review, we discovered that the popular casino site provides its players with some excellent customer service. If the comprehensive FAQ page doesn’t solve your problem, then the extremely helpful, friendly and professional customer support agents surely will. Live Chat is an option at Jackpot City Casino, but if the service is ever down for some reason, you can drop an email to [email protected]. Though of course, you must expect to wait slightly longer for email support. It could take 2 to 3 days during busy periods.

Advantages and Disadvantages of Jackpot City Casino

We do our best to be as honest as possible, so our Jackpot City review must also mention any negatives that the site has. It is not just about shining a light on the casino’s positive aspects.

  • Sizeable welcome bonus of 100% up to $1,600
  • Loyalty scheme is generous and engaging
  • Wide range of slots, including progressive jackpots
  • Excellent customer service
  • Heavy focus on slots games
  • Strict wagering requirements attached to the welcome bonus

Advantages

Because Jackpot City Casino focuses heavily on slots games, it is very much a dream place for slots players. With a wide and varied selection of slots offered by Microgaming, including the likes of Mega Moolah progressive jackpots, slots fans will be in heaven!

The welcome bonus on offer at Jackpot City is on the generous side at 100% up to $1,600. But what’s more, there are plenty of regular promotions and offers to be found, in addition to a fantastic loyalty program.

Disadvantages

Jackpot City Casino is very much focused on its slots players. Depending on your perspective, this can be seen as a negative. There are not quite as many casino tables games as you might find at other casino sites with less of a focus on slots games.

The wagering requirements for the Jackpot City Casino welcome bonus are a little on the strict side at 70x. In other words, you need to play through the total amount of your bonus 70 times, before you will be allowed to make a withdrawal. For example, if you deposit $200 and earn yourself a bonus of $200, then you will need to wager 200 x 70, or $14,000 worth of play before you can withdraw any profit as real money.

Responsible Gambling

In order to provide the most comprehensive Jackpot City review that we possibly can, it is important not to forget about the social responsibility and responsible gambling aspect. Since some online casino players can struggle at times, Jackpot City Casino offers players the option to set personal deposit limits. 

Limits can be imposed per day, per week or per month, simply by contacting the customer support team by live chat.

Although Jackpot City promotes responsible gambling, there is always a small minority of people who find their gambling to be problematic and out of control. In such cases, the popular online casino site is here to help in the form of self-exclusion. Players can contact customer services to impose the 24 hour “take a break” facility, or if things are really out of control, they can fully self-exclude for a minimum of six months. Be warned that self-exclusion cannot be overturned.

It should go without saying as a fully licensed and regulated casino under the Malta Gaming Authority, that nobody under the age of 18 is allowed to play at Jackpot City Casino. As such, Know Your Customer (KYC) checks will be carried out when requesting a withdrawal. If anyone is found to be under 18, any casino wagers will be made void and their accounts will be blocked.

Jackpot City Casino – Final Verdict

This Jackpot City review has taken a lot of factors into consideration. We’ve looked at everything about the popular casino site, from the playing experience, through to the range of games on offer and even details about the casino’s license. So what is our overall verdict?

We think that Jackpot City Casino is a pretty solid online casino. Slots players in particular will enjoy playing here, thanks to a large selection of Microgaming slots, including regular slots tournaments. The site is lacking a few other casino table games, but the selection should be enough to keep the average casino player busy.

The welcome bonus is one of the more generous deposit bonuses available to casino players and is definitely a selling point. Just remember to review and understand the terms and conditions attached to such bonuses, to avoid potential disappointment. 

The all-round user experience at Jackpot City is a fairly enjoyable one, with a desktop site that is easy to navigate and games that are quick to load. The Jackpot City mobile casino is fully responsive and has the same selection of slots and table games available to players as the desktop site.

With professional customer support, a wide range of trusted payment methods, including a handful that allow players to have their withdrawals returned in under 48 hours, in addition to a strong loyalty program, we can honestly say that Jackpot City Casino is definitely worth a look. 

Join today, to see for yourself.

Jackpot City FAQs

Is Jackpot City casino legit?

You bet it is. Not only is Jackpot City Casino fully licensed and regulated by the Malta Gaming Authority (license number: MGA/B2C/145/2007) but the games found on site are also tested and audited by independent laboratories. You will find eCOGRA certificates displayed at Jackpot City, proving that all games are fair, totally random and that the casino itself operates within the strictest regulatory requirements for professionalism and integrity. Jackpot City is also fully accredited by the Kahnawake Gaming Commission in Canada.

Is Jackpot City real money?

Yes, Jackpot City is a real money online casino. All of the site’s casino games, slots and live dealer products are played with real money wagers and you can genuinely win actual cash. The site accepts all of the most safe and secure payment options for making deposits and withdrawals, such as Visa, Mastercard, Neteller and Skrill. A selection of games at Jackpot City Casino allow you to play for free in demonstration mode.

How long does it take to withdraw money from Jackpot City?

It really depends on which payment option you wish to use. Withdrawals will be processed by the Jackpot City team in no more than 48 hours, but after that, it is down to the payment provider. Withdrawals made via popular e-wallets like Skrill and Neteller can be in your wallet within just 2 days. The most common debit and credit cards can take up to 6 days in total. Less common withdrawal methods such as cheques can take up to three weeks to process.

What is the best game to play at Jackpot City Casino?

Personal preferences will always come into play, but the progressive jackpot slots offer a simple and fun way to play at Jackpot City Casino. And what’s more, the potential jackpots usually run into the millions. The biggest ever online jackpot win was awarded to a man in the UK, worth £13.2 million, won on the popular slot game Mega Moolah. This game is available to play at Jackpot City.

  1. Gaming in Malta: Keeping ahead of the game (2015). Retrieved March 04, 2021, from https://assets.kpmg/content/dam/kpmg/pdf/2016/07/mt-gaming-in-malta-keeping-ahead-of-the-game.pdf
  2. Ken Adams, Head of New Jersey Operations for Rush Street Interactive. (2018, August 17). Retrieved March 04, 2021, from https://www.prnewswire.com/news-releases/playsugarhousecom-premieres-global-leader-evolution-gamings-online-live-dealer-casino-games-in-the-united-states-300698916.html